1. Introduction
This Cookie Policy explains how Tourmate360 ("we", "us", "our") uses cookies and similar tracking technologies when you visit or use https://tourmate360.com (the "Service").
This policy should be read together with our Privacy Policy.
2. What Are Cookies
Cookies are small text files stored on your device (computer, mobile, tablet) when you visit a website. They are widely used to ensure websites function properly, improve user experience, and provide essential security features.
Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored until they expire or are deleted manually)
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Service. They enable:
- User authentication and login
- Session management
- Security features
- Access to protected areas of the platform
Without these cookies, the Service cannot function properly.
3.2 Functional Cookies
These cookies allow the Service to remember user preferences and settings, such as:
- Language preferences
- User session persistence
- Interface settings
These cookies improve user experience but are not strictly required.
4. Cookies We Do NOT Use
At this stage, Tourmate360 does NOT use:
- Advertising cookies
- Behavioural tracking cookies for marketing
- Third-party ad network cookies
- Retargeting pixels (e.g. Facebook Pixel, Google Ads remarketing)
5. Third-Party Cookies
Some third-party services integrated into Tourmate360 may set cookies, including:
5.1 Supabase
Used for authentication and session management.
5.2 Stripe
Used for payment processing, fraud prevention, and secure checkout sessions.
5.3 Vercel
Used for hosting, performance optimization, and infrastructure delivery.
5.4 GoDaddy
Used for domain and DNS management.
These third parties may use cookies in accordance with their own privacy and cookie policies.
6. Legal Basis for Cookies (GDPR)
We use strictly necessary cookies based on legitimate interest (Art. 6(1)(f) GDPR), as they are required for secure platform operation.
Functional cookies are used to improve user experience and are also based on legitimate interest.
Where required by law, user consent will be obtained before setting non-essential cookies.
7. Cookie Duration
Cookies may remain on your device for different periods:
- Session cookies: deleted when browser is closed
- Persistent cookies: stored for a defined period or until manually deleted
Exact durations may vary depending on the service provider (e.g. Stripe or Supabase).
8. Managing Cookies
Users can control or disable cookies through their browser settings. Most browsers allow you to:
- Block all cookies
- Delete existing cookies
- Receive alerts before cookies are stored
Please note that disabling strictly necessary cookies may prevent the Service from functioning correctly.
9. Consent
Where required by applicable law, users will be informed about cookie usage upon first visit and may be required to provide consent.
By continuing to use the Service, you acknowledge the use of cookies as described in this policy.
10. Data Processing and Third Parties
Cookies may involve processing by third-party service providers, including:
- Supabase (authentication and database services)
- Stripe (payment processing and fraud prevention)
- Vercel (hosting and performance infrastructure)
- GoDaddy (domain services)
These providers act as data processors or independent controllers depending on context.
11. International Transfers
Some third-party providers may process cookie-related data outside the European Union.
Where this occurs, appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.
12. Changes to This Cookie Policy
We may update this Cookie Policy from time to time.
Updates will be posted on this page with an updated "Last Updated" date.
Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact
If you have any questions about this Cookie Policy, you can contact us at: support@tourmate360.com